Client Case Management

Contains critical Client data that:

  • Captures basic personal details and Intake information
  • Case management – key needs, medical history, diagnoses, care plans, behaviour support plans, support skill requirements, key stakeholder & contact details, case notes & communication logs
  • Track services provided and progress towards case goals
  • Schedule individual appointments & services required
  • Referral & transfer of client information & services across programs internally and externally.
  • Allocate & track expenditure on individualised funding packages & brokerage services
  • Track incidents, accidents, notifications Specific information required for internal and external reporting.
  • Automatic NMDS and HACC reporting functionalities with quarterly reports prepared in a matter of seconds.
  • Apply individual or group cost codes and service provision types to clients in order to allocate and report against program costs and service provision allocations.

Business Benefits

  • Central storage and access to Client Information for staff with permission levels
  • Track services provided and case progress and outcomes
  • Easy reporting to inform management decisions and report on services delivered and outcomes
  • Automatic uploads of data to meet funding reporting, including NMDS & HACC